What happens when a tech entrepreneur ventures into the foodservice industry? You get an unconventional approach that redefines fast-casual dining.
I’m truly impressed by Aaron Colman’s journey with Hawaii Poké! In just a few years, they’ve expanded to 22 locations, offering a fresh take on fast, casual, healthy dining in Sweden. 🍲
Aaron’s conversation with Carl Jacobs on The Food Service Growth Show dives into the strategic moves that have turned Hawaii Poké into a successful dine-in and takeaway brand.
Consistency is what enables growth. It’s not just about expanding; it’s about building trust.
Aaron Colman
CEO at Hawaii Poké
He presents an inspiring model for scaling in the competitive food and beverage (F&B) sector.
“Consistency—in both product and culture—is what enables growth. It’s not just about expanding; it’s about building trust—trust in your brand, your team, and the product you deliver day in and day out.”
In a time when many companies compromise quality for growth, Aaron’s approach is a refreshing change.
“The reality of scaling quickly is that things get messy. You have to adjust routines constantly and be ready to face new challenges head-on.”
Anyone scaling a business understands this all too well. Comfort leads to complacency, and that’s when things go wrong.
And then, there’s inflation:
“The cost of salmon has nearly tripled since we started. But you can’t just pass that increase onto customers. We focused on internal efficiencies that wouldn’t affect product quality.”
“You must control what you can—labour and food costs. If you manage those well, you’ve already won half the battle.”
Here’s where technology plays a role:
“With tech, we have insight into every part of the business. This data helps us make informed decisions on where to cut costs and where to invest more.”
However…
When you grow quickly, it’s easy to lose sight of the basics. We always return to quality—whether it’s the ingredients, the staff, or the customer experience, quality is our top priority.
👉 Want to know how Aaron stays ahead in such a competitive industry? Tune into the episode and learn how you can apply these principles to your business—whether it’s scaling, consistency, or overcoming challenges.
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