Apicbase Enterprise Data Security: 7 Layers of Protection

Apicbase protects hospitality businesses with seven layers of enterprise-grade data security. 

“For Apicbase, data security is a design principle, not a feature. Every part of Apicbase is built with defence in depth,” says Pieter Wellens, CTO & Co-founder at Apicbase.

Why Cybersecurity Matters for Hospitality Businesses

Hospitality runs on data. Bookings, staff details, supplier contracts, payments: everything is digital. That makes the industry an attractive target for cybercriminals.

Attacks on restaurants, hotels, and food retailers are growing fast, both in number and in sophistication. According to a Trustwave cybersecurity report, 31% of hospitality organisations reported a data breach in their company’s history. 

It makes cybercrime one of the biggest threats to the industry today. Ransomware can shut down operations overnight. Phishing schemes steal payment details and staff credentials, and system breaches put customer trust and compliance on the line. 

For enterprise hospitality groups, the risk is multiplied. A single incident can disrupt hundreds of sites. When Yum! Brands was hit, for example, 300 restaurants in the UK had to close on the spot. 

Data security is what keeps operations safe, compliant, and resilient.

Apicbase’s SOC 2 certification provides Vermaat with the essential assurance we need regarding the confidentiality, integrity, and availability of our data.

Mark Snel
Head of Product at Vermaat

Vermaat is one of Europe’s largest contract catering and hospitality operators. The protection of its intellectual property and data security is critical. Mark Snel, Head of Product, notes:

“Apicbase’s SOC 2 certification provides Vermaat with the essential assurance we need regarding the confidentiality, integrity, and availability of our data. Beyond protecting our intellectual property, data accuracy is absolutely critical to our operations, particularly when handling sensitive information such as allergen data, which is vital for ensuring safe and accurate communication to our guests on-site. This certification not only enables us to operate efficiently but also gives us the confidence that our most important data assets are secured with enterprise-level protection.”

The Apicbase 7-Layer Defence System

That’s why Apicbase takes a defence-in-depth approach. Seven layers of military-grade security protect your data. 

From cloud infrastructure to internal policies, every layer is designed to prevent threats, safeguard data, and ensure compliance with global standards, such as SOC 2. Together, these layers create a security framework that keeps your business running safely, no matter what happens.

Here’s how Apicbase puts data security into practice.

1. AWS Cloud Infrastructure (Restaurant & Hotel Data Security at Scale)

This is the outer wall. It keeps attackers from breaking in.

Apicbase runs on Amazon Web Services (AWS), the gold standard in cloud hosting. Your data is stored in the world’s most secure data centres. 

But we don’t stop there.

• Firewalls block common exploits like SQL injection, cross-site scripting and DDoS attacks (AWS Web Application Firewall).
• Threat detection with Amazon GuardDuty alerts us the second something suspicious happens.
• Vulnerability scanning with Amazon Inspector catches weaknesses before attackers do.
• DDoS protection and DNSSEC prevent systems from being overwhelmed by excessive traffic.

From the moment your restaurant and hotel data enters Apicbase, enterprise-grade security controls are already in place.

2. Data Encryption, Access Controls & Audit Trails (Locks Every Door)

This layer makes sure only the right people can see or change your data.

• Data is encrypted in transit with TLS 1.2+ and at rest with AES-256.
• Role-based access gives fine-grained control over user permissions.
• We support Single Sign-On (SSO) and Multi-Factor Authentication (MFA).
• Sessions expire automatically to limit exposure.
• Audit logs record every action for full traceability.

This means your IT and compliance teams stay in control. They can enforce policies, restrict access, and trace incidents.

3. Secure Code from the First Line (Stopping Vulnerabilities at the Source)

This layer prevents bugs and weaknesses from entering the system at all.

Security starts from the first line of code. Our engineers follow a strict policy for code development:

• Every new line of code is scanned by SonarCloud.
• Every change is peer-reviewed before it goes live.
• We rely on trusted frameworks like Django and Vue.

The result: stable, secure code that’s checked continuously.

4. Backups and Disaster Recovery (When Things Go Wrong)

This layer ensures your data is never lost, and service can resume quickly.

If the worst happens — a cyberattack, server crash, or accidental deletion — we recover quickly.

• Backups are encrypted and replicated daily across multiple AWS regions.
• Point-in-Time Recovery lets us restore to any moment within the last 5 minutes.
• Read replicas across multiple data centres to ensure availability.
• Our recovery process is tested monthly.

No matter what, your data stays safe and quickly restorable with Apicbase.

5. Monitoring and Fast Response (Eyes Everywhere, 24/7)

This layer helps us detect and fix problems before they cause any damage.

We monitor system performance 27/7:

• Datadog tracks real-time metrics, logs, and unusual activity.
• AWS CloudWatch monitors all environments (staging, testing, and production) with dashboards and alerts.
• PagerDuty alerts our engineers instantly when something is off. 

Our team is always on call. Issues are detected early and fixed fast.

6. Internal Security Practices (People & Devices)

This layer reduces human error through strong internal protocols. 

Even the best tech can fail if people slip up. That’s why we focus on training and discipline.

• Every employee, from interns to the CEO, does annual security training.
• Company laptops are locked down with Kandji.
• Staff only get access to what they absolutely need.
• Policies are reviewed and enforced regularly.

This reduces human error and strengthens your hospitality cybersecurity from the inside out. 

7. External Audits & Verified Compliance (SOC 2 Hospitality Software)

The proof of the pudding is in the eating. Independent checks give your IT team peace of mind.

• Apicbase is SOC 2 Type 2 certified, which means external auditors have checked and confirmed we’re doing what we say. And monitoring happens continuously. 
• We run regular penetration tests to identify potential gaps.
• Uptime and trust metrics are published publicly.

It’s easy to say you take security seriously. SOC 2 Type II forces you to prove it, continuously. It gives our customers real confidence.

Pieter Wellens
CTO & Co-founder, Apicbase

Go here for live updates on Apicbase uptime status, performance, and data security:

• Visit: Apicbase Trust Centre powered by Vanta
• Check: Live Status Page 

Apicbase: Enterprise Data Security for Hospitality

Apicbase combines all seven layers into one system designed specifically for:

• Restaurant chains, 
• Contract catering and 
• Hotels. 

Each layer of protection covers a different part of the security puzzle:

1. Infrastructure security (cloud & network)
2. Data protection & access control
3. Secure software development
4. Backup & recovery
5. Real-time monitoring
6. Internal security policies
7. External audits & compliance

Put together, they form an enterprise-grade defence strategy. Even if one layer is bypassed, the others still protect your customer and business data. And should there ever be an actual problem, we can recover within minutes.