An online ordering solution allows consumers to order products or services online, pay for their order, and select a delivery method like pick-up or home delivery. Online ordering systems are used mainly in retail and in the restaurant industry.
The omnichannel strategy is an approach that focuses on creating a seamless customer experience across all the different channels and customer touchpoints of a business. For restaurants, that means providing multiple ways for customers to order, pay, and get their meals, wherever they are and whenever they want it. For hotels, an omnichannel strategy includes […]
The term off-premise refers to meals that are ordered from a restaurant or kitchen, but consumed elsewhere. Examples of off-premise orders include delivery, pick-up, or take-away orders.