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Five questions most operators can't answer quickly (and why)

Every operator runs on data that contradicts itself. Stock says one thing, sales another, the rota a third.

So you act on whichever report you opened last, and the real cause stays hidden.

In this session, Ometis and Apicbase put sales, labour, stock and guest feedback side by side. You get the answers that only show up when they sit together.

What you'll learn

  • Is this variance waste, a discount, or a new starter? Stock shows the gap. Sales shows the comps and voids. The rota shows who was on. Read them apart and every explanation sounds plausible.
  • Is my best dish also my worst bottleneck? Menu engineering says it's your star. Ticket times on a Friday night may say it's what holds up the pass.
  • Does my labour problem have a time of day? Weekly labour percentage looks fine. Hour by hour against covers, you may be overstaffed at three and short at seven.
  • What's actually behind these "slow service" reviews? Line the reviews up against the shift, the staffing and the menu mix on that day, and the cause usually gets specific.
  • Which sites are drifting before the P&L shows it? GP slipping, variance creeping, hours rising against flat covers. The signals are there weeks before month-end, spread across three reports.

What you'll leave with

  • Five answers, worked through: What each question looks like when sales, labour, stock and feedback sit in one view, using real hospitality scenarios.
  • Why your reports disagree: Where each system's version of the truth comes from, and which one to trust for which decision.
  • Where Ometis fits: How Ometis connects sales, labour, stock and guest feedback into one view, and what it takes to get there from the systems you already run.
  • Where Apicbase fits: How stock, recipe and cost data from Apicbase anchors the rest, and what it adds when it sits next to your POS, rota and review data.
  • Early warning signs: The short list of signals that show a site drifting before it reaches the P&L.

Who's this for

  • Operations, finance and data leaders in multi-site restaurant, pub and bar groups, and hotel groups.

If you spend the first hour of the week reconciling reports that don’t agree, or you already have the data but still can’t get a straight answer from it, this session shows what changes when the systems sit together.

About the Speaker

Jon has 18 years of experience in hospitality, including operational and strategic roles at The New World Trading Company and Revolution Bars Group. Jon helps operators connect their data systems for better labour planning and cost control.

Jon Townsend

Head Hospitality Data Strategist

Carl Jacobs

CEO

Register Now:

Seats are limited for the live session. Register now to secure your spot and submit questions in advance.