Onboarding success packs

Get up and running with Apicbase and get value from day 1!


Recommended for

  • Onboarding
  • Onboarding Time
  • Knowledge base
  • Online Academy
  • Webinars (live & recorded)
  • Chat support (weekdays, 9am - 5pm CET)
  • Email support (first response time)
  • Import Assistance
  • Customer Success Manager
  • Phone support (weekdays, 9am - 5pm CET)
  • OPTIONAL
  • Integrations Setup
  • Custom Data Import

Basic
•
Single Outlet Bundle
•
DIY onboarding

  • Onboarding
  • Onboarding TimeAt Your Own Pace
  • Knowledge base
  • Online Academy
  • Webinars (live & recorded)
  • Webinars (live & recorded)
  • Email support (first response time)3 Business Days
  • Import Assistance
  • Customer Success Manager
  • Phone support (weekdays, 9am - 5pm CET)
  • Optional
  • Integrations Setup1 POS
  • Custom Data Import

Pro
•
Up to 20 outlets
•
Online trainings

  • Onboarding
  • Onboarding Time1-3 Months
  • Knowledge base
  • Online Academy
  • Webinars (live & recorded)
  • Webinars (live & recorded)
  • Email support (first response time)1 Business Day
  • Import AssistanceUp to 1 menu, 5 recipes and 100 ingredients
  • Customer Success ManagerDedicated
  • Phone support (weekdays, 9am - 5pm CET)2 Hour in the first 7 days
  • Optional
  • Integrations Setup1 integrated POS/outlet, 3 integrated suppliers/library, 1 Accounting/library, 1 Personnel Planner/library
  • Custom Data ImportOptional (On demand)

Advanced
•
+20 outlets
•
Full support

  • Onboarding
  • Onboarding Time2-6 Months
  • Knowledge base
  • Online Academy
  • Webinars (live & recorded)
  • Webinars (live & recorded)
  • Email support (first response time)4 Hour
  • Import AssistanceUp to 5 menus, 50 recipes and 500 ingredients
  • Customer Success ManagerProject Team
  • Phone support (weekdays, 9am - 5pm CET)Max. 4 hour in first 180 days
  • Optional
  • Integrations SetupTo Be Discussed
  • Custom Data ImportOptional (On Demand)