API
Trust, Security & Compliance
Apicbase is built to help foodservice operations thrive with confidence. We ensure your data is secure, systems reliable, and operations compliant with the highest standards.
Trusted By
Certifications & Standards: Safeguard Your Business
Our software complies with globally recognised frameworks to safeguard your business.
- SOC II Type 2: Independently verified for data security, availability, processing integrity, confidentiality, and privacy.
- EU GDPR: Fully aligned with European data protection and privacy laws.
- AWS Cloud: Built on Amazon’s secure and scalable cloud infrastructure.
- Single Sign-On (SSO): Simplified, secure access to streamline user management.
Transparency on Performance and Compliance
We believe in earning your trust with full transparency.
- Access real-time system status and compliance reports anytime through our Trust Dashboard.
Built to Keep Up With You
Apicbase infrastructure adapts as your business expands, handling increased demand effortlessly and securely.
100% SaaS Platform
Our cloud-first approach eliminates unnecessary maintenance costs for our customers and ensures seamless access.
- Flexible Infrastructure: Easily scales with demand, adjusting server, storage, and processing power as needed.
- Cloud-Connected: Works via internet and browser—no on-premise setup required. Offline functionality is available on our mobile app (Android | iOS).
- Always Up to Date: Monthly updates keep the platform current with new features, integrations, and API endpoints.
Always on, Always ready
You can count on Apicbase to support your business 24/7.
- 99.99% Uptime: Our systems are always available, with status updates accessible at any time. Check system status.
- Scalable Cloud Infrastructure: Designed to handle growing businesses without compromising performance.
Availability: Keep going no matter what
Downtime isn’t an option. We’ve built our systems for maximum accessibility.
- Redundancy & Fault Tolerance: Layers of protection ensure uninterrupted service, even during technical issues.
- Real-Time Monitoring: Proactive alerts identify and address potential issues before they impact operations.
User Access Control: You’re the gatekeeper
Control who has access to what, with robust user management tools.
- Role-based permissions to assign appropriate access levels.
- Secure login options, including single sign-on and multi-factor authentication.
- Automatic logout of inactive users to minimise risk.
- Comprehensive activity logging for full visibility.
Security: Your digital fortress
We prioritise protecting your data and keeping your business safe from threats.
- Encryption: Data is encrypted in transit and at rest to prevent unauthorised access.
- Firewall & DDoS Protection: Blocks malicious traffic and ensures system availability.
- Backup & Recovery: Automated daily backups are securely stored within AWS and externally for added safety, while weekly encrypted backups are kept off-network. Monthly tests ensure rapid recovery, with restore processes operating at 5-minute intervals.
Built-in Integrations & Robust API
Seamlessly integrate with your existing systems and build custom connections with ease.
API: Setting the industry standard
We provide complete flexibility for developers and seamless integration with existing systems.
- Full REST API covering all platform functionality (GET, POST, PATCH, DELETE).
- OAuth 2.0 ensures secure authentication.
- Versioning and scoping allow for efficient development.
- Extensive documentation includes detailed reference guides and real-world use cases to accelerate integration: Explore API Documentation.
Cloud Architecture: Connect and scale
Our infrastructure is designed to meet the needs of data-driven foodservice operations.
Built for Seamless Integration:
- Built-in integrations for major Point of Sale (POS) and supplier systems.
- Easy access for third-party developers to build custom integrations using publicly available documentation.
- Certified integrations for quality assurance.
Monitoring & Observability
We ensure you’re always aware of how your systems are performing.
- AWS CloudWatch: Provides automated alerts and long-term log retention for all resources.
- DataDog: Tracks system performance in real-time with easy-to-understand dashboards.
- PagerDuty: Manages incident response to minimise disruption.
Tackling Your Toughest Challenges
With Apicbase, you can confidently grow your business while staying compliant, secure, and operationally reliable. Learn how Apicbase can streamline your operations.
