Customer Experience
Deliver Consistent Quality Across Every Location
Staff shortages and changing consumer preferences make it hard to maintain brand standards across multiple locations. Apicbase helps you standardise operations, so every guest gets the same great experience, every time.
Trusted By
Seamless Service,
Even Under Pressure
Standardised Recipes and
Inventory Management
Standardised recipes on tablets, laptops, and phones ensure that all staff—new or experienced—can deliver dishes that meet your brand’s standards. Real-time inventory tracking ensures key ingredients are always in stock, avoiding substitutions that compromise quality. The result? Happy customers and flawless consistency across every location.
Real-Time Data for Service Quality
Apicbase streamlines planning and automates updates, so your team can focus on delivering great service—even under pressure. With less time spent on inventory checks and managing supply chain issues, your staff can keep operations running smoothly and your customers happy.
Smarter Tools for Happier Staff and Loyal Customers
Automation That Reduces Staff Stress
Stressed, overworked staff are more likely to make mistakes and burn out. Apicbase automates repetitive tasks like inventory management and purchasing, freeing your team to focus on guest-facing responsibilities. With less stress and better support, your staff can deliver faster, friendlier service that keeps customers coming back.
Technology That Enhances the Customer Experience
Apicbase integrates with self-service kiosks, online ordering platforms, and loyalty programs to deliver a seamless, connected experience across all touchpoints. Streamlining these technologies helps you exceed customer expectations while easing the workload on your front-line staff.
Keep Menus Fresh and Customers Coming Back
Apicbase helps you track trends, spot no-profit dishes, and adapt menus to seasonal and regional preferences. Deliver what customers crave while boosting profitability.
Build Trust Through Transparency and Sustainability
Design Menus That Customers Can’t Resist
Apicbase tracks how your menu performs in real time, so you can see which dishes make money and which don’t. Use this data to drop underperformers, adapt to trends, and keep your menu fresh with seasonal favorites your customers love.
Share Ingredient Information
People expect transparency. Apicbase makes it easy by organising all your menu details—nutritional info, allergens, dietary needs, even carbon footprints—in one place. Share it on digital menus, apps, or kiosks to build trust and stand out from the competition.
Sustainability Drives Loyalty
Track food waste, monitor your carbon footprint, and implement real sustainability practices with Apicbase. Get the data you need to share your efforts transparently—and win your customers’ loyalty.
Carbon footprint tracking │Food waste [solution]
