The Role of IT in Hospitality Has Fundamentally Changed
IT has moved from the sidelines to the centre of hospitality operations. For a long time, technology was viewed as a support function. It was something you upgrade when workflows break or legacy systems become too painful to manage. In fact, 94% of restaurants only adopt new tech when absolutely necessary. That mindset has created […]
How Leading Restaurant Groups Are Rebuilding Their Tech Stack with Best-of-Breed Systems
Most restaurant tech stacks weren’t really planned. Tools get added when something breaks, or keeps breaking, and people need a quick fix. It’s a reactive process. In fact, 94% of restaurant companies say they won’t replace or upgrade technology unless they absolutely have to. The consequence is that hospitality businesses get locked into outdated systems. […]
Why Starting with a Demo Leads to Poor SaaS Decisions in Enterprise Foodservice
When restaurant companies start the buying process with demos and feature checklists, they often end up digitising flawed workflows instead of improving them. This is how tech procurement usually goes: build a longlist → schedule demos → compare features → request pricing → make a decision. It’s clean, structured, and helps align the buying committee. […]
Buy or Build Software? How Leading CIOs Make The Right Call For Their Restaurants
As your company grows and market demands evolve, your current systems may struggle to keep up. At this point, you’re faced with a crucial decision: which parts of your tech stack should you buy off-the-shelf, and which should you custom-build? At first, I thought the answer was obvious: Why build what you can buy? Developing […]
How the Right Restaurant Tech Stack Supports Scalability
Running a multi-unit restaurant business is a complex operational challenge. As the number of locations grows, maintaining high standards across the board becomes more difficult. Without the right restaurant tech stack in place, your business will struggle to maintain control and might not reach its full potential. With 96% of restaurants planning to expand, operators […]
Restaurant Food Waste Logs: Reduce Costs and Boost Sustainability
Food waste is as bad for the environment as it is for your profits. Every scrap of food that goes in the bin represents a missed opportunity to make money. And the amount of food wasted in the restaurant industry is also a disaster for the planet. Franco Prontera of Too Good To Go revealed […]
4 Ways Food and Beverage ERP Controls Costs and Boosts Profits
The food and beverage industry is highly competitive. Controlling costs, improving efficiency, and maintaining an excellent customer experience are fundamental if you want to keep up with the competition and remain profitable. ERP (Enterprise Resource Planning) systems are designed to manage all the functions of a large food service business. An ERP is a single […]
Why IT Projects Get Shelved: Securing Executive Buy-In for Tech Implementations in Enterprise Food Service Operations
Securing executive buy-in for digitalisation projects in large foodservice companies requires more than a solid business case. Over the years, I have worked alongside some of the best IT project leads in the restaurant industry. These are the individuals who spearhead tech projects within companies, from burger chains to corporate catering businesses. I have been […]
5 Top MarketMan Competitors and Alternatives (Compared)
The right restaurant management software significantly enhances efficiency and control of operating costs. MarketMan offers tools for automating invoicing, recipe costing, and food cost calculations, making it a popular choice among restaurateurs. However, with numerous similar systems available, tailored to various types of food service operations and specific use cases, you might ask, ‘Which software […]
