Secrets to Restaurant Success with Kristjan Longar of Urban Italian Group

“It’s easy to build a nice dish, but can you also reproduce it 400 times?” Scaling up a casual dining concept is a challenge.  So many things can go horribly wrong. Consistency, profitability and brand identity are constantly on the line. Not if you are Kristjan Longar. The COO of Urban Italian Group eats these […]

Secrets to Restaurant Success With Heidi Stirkkinen of Kotipizza Group

Heidi Stirkkinen, the powerhouse CEO of Kotipizza Group, Finland, unveils the secrets behind managing 280 franchisees and multiple restaurant concepts. 📈 The cornerstone of Kotipizza’s success “is our 2000 employees and the franchisees leading them.” 💡 Heidi’s Golden Rule: “The profitability of our partners is key. We are committed to being a responsible franchisor.” 🚀 […]

Secrets To Restaurant Success With Robert Greller of Peter Pane

“Tech reduces the burden of daily work, giving our staff more time to do what they love most.” Robert James Greller is Head of Digital at Peter Pane Burgergrill & Bar, a much-loved hamburger restaurant with over 50 locations in Germany. And he’s a badass at his job. During covid, Robert managed to set up a basic online […]

Secrets To Restaurant Success With Kaj Török of Max Burgers

Carl Jacobs, Apicbase CEO sits down with Kaj Török, Chief Sustainability Officer of Max Burgers, to talk about the many benefits of becoming a sustainable company.  Max Burger is at the forefront of sustainability. Not only is the company climate-positive, its sustainability efforts boosted sales by as much as 900%. Watch Episode 11 with Kaj […]

Secrets To Restaurant Success With Reoewein Niesten of Conceptional B.V.

“Creating a restaurant is a holistic journey where every element harmoniously comes together to shape a cohesive concept.” Carl Jacobs, CEO of Apicbase sat down with Reoewein Niesten, Founder and CEO of Conceptional B.V., a renowned food service advisory firm that helped numerous concepts expand to new markets. They talked about developing successful restaurant concepts. And what […]

Secrets To Restaurant Success With Jonas Reinholdsson of O’Learys

“When you start, you need to believe in your idea. Give it your 100% and surround yourself with good people.” Jonas Reinholdsson, founder of O’Learys, scaled his restaurant from 1 to 130+ locations worldwide. Carl Jacobs, Apicbase’s CEO, sat down with Jonas to talk about how he built an enduring brand that lasted over three […]

Secrets To Restaurant Success With Brett Smith of Planday

A software rollout across 134 restaurants. And you’re the CTO. The challenges are numerous: data synchronisation, ensuring scalability, staff training, logistics and the BIG C-word… Change management.  “We’ve always done it this way” is probably the most dangerous phrase in business. And you’ll be hearing it most days until the new tech is able to […]

Secrets To Restaurant Success With Einar Örn Einarsson of Zócalo

“We are ready to expand into France, Spain, Belgium and the Netherlands.” Zócalo just turned 20 years, and the franchise is booming like never before. What’s the secret to their success? I asked CEO Einar Örn Einarsson. When Einar and his co-founder opened their first restaurant, they had no hospitality experience. “I had never even worked in a […]

Secrets To Restaurant Success With Jussi Laurila of Arnolds

Jussi Laurila - Arnolds

“The secret? It’s simple, I love food.” — Jussi Laurila, owner of Arnolds.   Talking to Jussi, is talking to a passionate man. He goes out of his way to share his great love of good food through the network of Arnolds coffee bars.   “I’m fanatical when it comes to flavours, ingredients and quality. You can call […]